SmallRig - Reviews and experiences
Nov 2023-May 2024
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Reviews (22)
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Broken handle and tripod joint
Broken handle and tripod joint
ProductI bought some stuff from this company and both times were really bad. First, a handle I got for my camera lens broke after only two days because of a crappy screw. If I didn't notice, my expensive lens could have been wrecked. Then, I got a video tripod with a broken leg right when I opened the box. The quality and manufacturing of SmallRig's products are terrible and I'm super disappointed.
XH-2s cage & ARRI locating pins monitor mount
XH-2s cage & ARRI locating pins monitor mount
ProductWhere do the cage & ARRI locating pins go on the monitor mount?
Camera accessories purchase
Camera accessories purchase
ProductI don't get why people are leaving such negative reviews. I got my order with no problems at all. Everything came on time, except for one item that wasn't in stock in Germany and had to be shipped from Shenzhen, China. The customer service was quick to respond and answered my questions within 24 hours, like they said on the website. Even with that good experience, I'm not planning on ordering from the official site again. They say they're selling in Germany, but they don't have the necessary imprint for the EU and there were some details missing on the invoice. But the quality of the products is top-notch, so I'll just get them from Amazon for some peace of mind.
About SmallRig
SmallRig specializes in designing and manufacturing rigs, cages, and accessories for cameras and filmmaking equipment. Established in 2009, the company focuses on research and development to provide innovative solutions that enhance the shooting experience for videographers, filmmakers, and photography enthusiasts. SmallRig's product line caters to the needs of professional and amateur creators alike, offering a wide range of high-quality, durable, and versatile gear designed to make shooting more efficient and creative. The company has gained a solid reputation in the global market for its user-centric designs and commitment to customer satisfaction.
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Last update: November 29, 2024
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