SmallRig - Reviews and experiences

I ordered some camera gear, eh, but I haven't received it even after a whole month, you know! The support team didn't even ship it out and some of the items were out of stock. I tried placing another order when it was back in stock, but the same thing happened, eh! I'm starting to wonder if it's a scam or if they've gone out of business, you know? Don't waste your time ordering from here, eh!

Just wanted to share that I got this awesome video editing kit from Amazon. It came with a shotgun microphone, LED light ramp, stabilizing grips, extra rechargeable battery, all nicely packed in a protective gear case. The delivery was super fast, only took 3 days. I definitely suggest ordering from Amazon for a smooth experience.

I'm getting tired of waiting for my order to go through, it's been more than a month now. I recommend finding a different site to buy from, it's been a real pain dealing with their customer service for a refund, it's like they're trying to scam you!

I recently ordered some items from SmallRig and they arrived really quickly, like in just six days all the way from China to my house here in Canada! The quality of the items is really great and the packaging is pretty impressive. I'm loving everything I received and I'm so pleased with my order. And hey, everyone needs to relax about those old negative reviews - SmallRig is actually awesome, they deserve a fair shot!

I recently ordered the Smallrig 220B from your website, and I gotta say, I'm really let down by the delivery service. It's been 27 days since I placed my order, and the package is still lost somewhere in the USA. I can't believe how slow and unorganized this whole thing has been. If I knew it would take this long, I would've just bought it from somewhere else. Next time, I'll definitely think twice before ordering from your website again.

I bought a tripod mount from this website not too long ago, but I gotta say, it didn't go so well. The package never showed up, and when I tried getting in touch with customer service, no one got back to me. I was really let down by the lack of communication and professionalism. I ended up finding the same thing somewhere else and got way better service. I recommend checking out other stores for a more reliable shopping experience.

I tried to buy a camera rig accessory from this company, but I had trouble getting it shipped to my APO AE address. The customer service I got was not great, and I had to deal with a lot of back-and-forth for 48 hours trying to figure things out. The refund process was also not easy. I was really disappointed because the product looked great, but I couldn't buy it because of the shipping issue.