Skis - Reviews and experiences

I bought skis from this store recently, eh. But ya know what? They forgot to include the ski tip protectors, which kinda sucked, eh. They only gave me a 10% refund for the mistake, but I really would've preferred to just get the protectors, eh. It feels like it's super hard for regular folks like me to get them without help from a store, and this store didn't even try to help me out, eh.

I bought a new ski jacket and pants from this website, and my experience was not great. The first time I ordered, everything arrived on time and was good. But the second time, my jacket was all messed up after only using it twice! I tried to contact customer service, but it was like talking to a wall. They weren't helpful at all. Now I had to buy a new jacket for my son from somewhere else because we needed it for his races. So disappointing. I won't be shopping here again.

I just bought a jacket from Skis and I was really pumped about it. But when I got the package, I was let down to see that the battery pack to heat the jacket wasn't in there. I contacted customer service and they said since it was on sale, the battery pack wasn't included. They didn't say this on their website, unlike the brand's site. Now I have to buy the battery pack on its own and wait for it to come, not even sure if the jacket will work.

I had a terrible experience with this company. They sent me the wrong ski gear twice, and even sent me a set with boots that were three sizes too big! The boots didn't even fit in the binding that was supposed to be in the package. It's ski season now, and I have nothing to use even though I started this in September. It's almost the new year and I am very disappointed with the lack of professionalism and service from this company.