Silk and Sonder - Reviews and experiences

I just got a yearly subscription, but it hasn't been going great. The first journal I got was all messed up and when I asked for a new one, it came really late in the month so I couldn't use it much. Then, the next one was a repeat which was really annoying. I asked for a refund from customer service but they said no. I'm pretty disappointed with the low quality, slow responses, and overall bad experience.

I signed up for a monthly journal subscription earlier this year, thinking it would be cool. Turns out, after two months, it just wasn't my jam. So, I cancelled it right away. But then, I kept getting journals in the mail! I reached out to the company, but they couldn't seem to stop sending them or give me my money back. And then, out of nowhere, I got hit with a renewal fee that I never agreed to. The customer service was no help at all, and I started to feel like I was getting scammed. My advice? If you're thinking of getting a journal subscription, look for something else.

So I signed up for their service recently, eh, and man was I ever let down. They’re all about that MLM way of marketing, pressuring you to get your buddies involved in all sorts of tasks. When I tried to cancel my subscription to avoid getting hit with that auto-renewal, it was a total nightmare. No easy way to do it online. I did everything customer service told me to and thought I cancelled my plan, but surprise, I still got charged for another year come December. Every time I tried to get help, I kept getting the same canned response denying me a refund. Like, seriously, the lack of transparency and accountability in their business? Super sketchy if you ask me.

I recently bought a year-long subscription for a planner from this company. Unfortunately, I ran into a bunch of problems when I was placing my order and after I got my package. They didn't ask me to make an account when I was ordering, and it turns out that the terms and conditions had an auto-renewal clause that ended up charging me unexpectedly. Even though I tried reaching out to customer service to explain, I haven't heard back from them at all. On top of that, their refund policy doesn't seem very clear since they don't want to give back my money even though I couldn't cancel the subscription because my account was incomplete. Overall, I'm pretty let down by how this company has been handling things. It's important for folks to know about these problems before they buy anything.

I just bought a year-long subscription from this company, eh? But after trying it out, I found out it wasn't really what I needed, you know? When I contacted customer service for help, they didn't really get where I was coming from and told me I had to stick with the full year subscription, eh.