
Shop Premium Outlets - Reviews and experiences
Dec 2023-Apr 2024
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Origin: voluntary submissions: no post-purchase invitations, no rewards
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Reviews (5)
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Shoes and clothing
Shoes and clothing
CommunicationMy time shopping at Shop Premium Outlets really wasn't great. The customer service and communication were both lacking. Even though I bought something, I had trouble reaching out for help because the only way to do so was through a chat bot. I got way too many emails and couldn't even stop them from coming. The responses I got from the chat bot were no help at all and didn't really deal with my issues. It was just a frustrating and unproductive experience dealing with their customer service.
About Shop Premium Outlets
Shop Premium Outlets (SPO) is an online shopping platform that offers a wide range of products from premium brands at discounted prices. The platform curates high-quality merchandise including fashion, lifestyle, and home goods, providing an outlet shopping experience accessible online. Shop Premium Outlets is associated with Simon Property Group, a global leader in retail real estate ownership, which has a longstanding history of operating premium outlet malls and shopping centers. The online platform extends the reach of Simon's premium outlet shopping experience to consumers beyond the physical locations, leveraging the shift towards online shopping. It aims to deliver value to customers by offering significant savings on top brands and designer names, along with a hassle-free shopping experience.
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Categories Shop Premium Outlets
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Last update: November 29, 2024
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