Shinola - Reviews and experiences
Jan 2024-May 2024
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Reviews (13)
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Watch
DeliveryI just bought a watch that I was really excited about getting. But man, the whole delivery and customer service thing was a real letdown. I shelled out a good chunk of change for shipping since the item was coming from another country. Then, when it showed up, I had to fork over more cash for customs charges. Like, seriously? And to top it off, the company didn't give me any updates or tracking info, which made it even more frustrating. I tried reaching out to customer service in every way possible, but got zilch in response. I felt totally ignored and stuck. It's pretty disappointing, especially since it was supposed to be a special gift for an engagement.
About Shinola
Shinola is an American luxury lifestyle brand based in Detroit, Michigan. Founded in 2011, it is known for its craftsmanship and commitment to American manufacturing. The company produces a variety of goods, including watches, bicycles, leather goods, and journals. Shinola places a strong emphasis on quality and is dedicated to revitalizing the manufacturing industry in Detroit by creating jobs and training skilled workers. Its name, resurrecting that of the defunct Shinola shoe polish company, reflects a commitment to redefining American luxury through modern design, quality construction, and U.S.-based manufacturing.
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Last update: November 29, 2024
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