Shein

Shein - Reviews and experiences

Average rating
6.6 /10
Based on 17 reviews
Nov 2023-Apr 2024
Star distribution
51x
44x
36x
25x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (17)

Recent orders missing totaling $392

Returns & Refunds

My recent orders worth $392 have disappeared, and no matter how many times I try to fix it, I keep getting the runaround. I had to confirm my details five times, and I even had to go to the police to report it. But still, I haven't gotten my money back for the stuff that went missing. This kind of service is just not okay, and I recommend that people stay away from shopping here.

Recent purchases

Returns & Refunds

I just made some orders from this online store and I was quite impressed with the stuff I got. Everything, from shopping to ordering to returns, was really easy and stress-free. I've had some awful experiences at other stores, especially when it comes to customer service, so my good experience here really means a lot to me. The things I got were stylish and made me feel good about myself, which is something I've had trouble with because of a health problem. I'm grateful that I can shop here without facing any discrimination or race-related problems, unlike my experience with a store in Canada.

Return process

Returns & Refunds

I recently tried to return something I bought from this site and it was a total letdown. They said returns were free and easy, but when I tried to submit a request, it just wouldn't go through. I filled out all the info multiple times, but the stupid submit button wouldn't work. I tried contacting customer service for help, but nobody ever got back to me. Total bummer, eh?

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About Shein

Shein is a global fast-fashion e-commerce platform headquartered in China. It primarily focuses on women's wear but also offers men's apparel, children's clothes, accessories, shoes, bags, and other fashion items. Launched in 2008 by Chris Xu in Nanjing, China, initially as ZZKKO, Shein quickly pivoted to its current business model, aiming to provide trendy, affordable fashion items to consumers worldwide. The company leverages a sophisticated supply chain and data analytics to offer a vast selection of items, frequently updating its inventory to reflect the latest fashion trends. Shein has gained substantial popularity among consumers, particularly through its aggressive social media marketing strategies, by collaborating with influencers and utilizing platforms like Instagram and TikTok. Despite its success, Shein has faced criticism over allegations regarding labour practices and the environmental impact of fast fashion.

Contact Information

🌐 ca.shein.com

Last update: November 29, 2024

Website (Partner link)

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