
Scotch & Soda - Reviews and experiences
Dec 2023-Apr 2024
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Reviews (17)
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Return policy and customer service
Return policy and customer service
Returns & RefundsI had to return something I bought from the store and it was such a hassle. Their return policy is the worst I've ever come across. On top of having to pay a crazy fee to send it back, the address they gave me was wrong. It caused my package to get lost during shipping, making things even more of a headache.
Returns process
Returns process
Returns & RefundsI just had to return something at the store and ship it back and it was super easy. Unlike other places where people have had issues returning items, here in Canada, it was no problem at all. The store staff were really helpful and quick, and shipping it back was a piece of cake too.
Recent order experience
Recent order experience
Returns & RefundsI just ordered something from this company and I gotta say, it was a pretty bad experience. They sent my order with the wrong name, and when I tried to send it back, it was a hassle. They told me it would take 4 weeks for the return, which is way too long. And to top it off, I still haven't gotten my money back for the order I never got.
New Pants Purchase
New Pants Purchase
Returns & RefundsI bought a new pair of pants from this store, but they sent me the wrong ones. Mistakes can happen, I get that, but I wasn't happy to find out that I had to pay 2.95 for return shipping, even though it was their mistake. That policy didn't sit well with me, so I won't be shopping there again.
About Scotch & Soda
Scotch & Soda is a Dutch fashion retail company, founded in the 1980s, known for its unique clothing and designs that blend vintage and contemporary styles. The company re-launched in 2001 with a new team, focusing on detailed craftsmanship and high-quality materials. Scotch & Soda offers a wide range of clothing for men, women, and children, along with accessories and fragrances. The brand emphasizes individuality and the Amsterdam aesthetic, aiming to surprise and delight its customers with diverse and detailed designs. It has a global presence, with stores in major cities around the world, and also sells its products through its online platform and selected retailers.
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Categories Scotch & Soda
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Last update: November 29, 2024
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