Savage X Fenty - Reviews and experiences

Started by grabbing a single item and then, surprise, a hidden monthly subscription — tucked away in tiny print. I missed it and was honestly annoyed; felt like a trap. Customer chat did cancel it but it took about 20 minutes of back-and-forth, so service worked eventually but shouldn't require that much pushing. Compared to other companies that ask up front, this was disappointing. If they made opt-in clearer I'd be quieter about it. For now I'm glad it's fixed, but cautious about buying again. I've had better experiences elsewhere — more upfront, less hoops.

weeks of back and forth, vague replies, then a hard no on reissuing or using any alternative method I offered. I also told them upfront I’m a victim in a separate, serious matter involving third parties (there have been cease‑and‑desist orders and related legal concerns) — I wanted them to know why timing and confidentiality mattered. Even knowing that, they used identity verification and the fact that the address is a virtual mailbox (they’ve sent to it before) as reasons to delay or withhold payment. The result was months without payment and a lot of time spent chasing them. It’s not a total disaster — they did eventually respond and processes exist — but the handling felt bureaucratic and inflexible, and the communication could be clearer. For anyone who needs money on a deadline, be prepared: it’s slow, and don’t count on alternative solutions being accepted.