Satechi - Reviews and experiences

They told me I wouldn't have to pay taxes, but I ended up having to. Not only that, but they lost my stuff and won't give me a refund. I lost $100 because of their terrible service and company.

I recently bought a Bluetooth speaker and man, was I disappointed with the quality. It was supposed to be top-notch but it was defective right from the get-go. And to top it off, the warranty was super short. Dealing with the manufacturer was a pain - they didn't really care about my issue, especially since I didn't buy it directly from them or Amazon. I had to deal with a retailer or distributor in my area who had nothing to do with the product being faulty. It was a frustrating and overall disappointing experience. I would definitely recommend steering clear of this company.

My keyboard just up and quit on me unexpectedly. I tried reaching out to customer service for some assistance but they were dragging their feet in getting back to me. And when they finally did, they had the nerve to deny me a replacement for my busted product. Can you believe it? Talk about awful customer service! And to top it all off, the darn thing broke right after the warranty expired. Coincidence? Yeah, right.

So I had this little incident with one of the keys on my keyboard - it broke. I reached out to customer service to see if I could buy a replacement key cap, but no luck. They basically told me I had to get a whole new keyboard because of that tiny piece of plastic. Like, seriously? Seems pretty unfair to the customer and not very eco-friendly to just toss out a perfectly good keyboard over a little 2mm plastic bit.

I bought a Bluetooth numeric keypad to go with my Apple magic keyboard, but it didn't work how I hoped. So, I reached out to support for some help, but all they said was that the keypad wasn't compatible with my keyboard. They didn't offer any help with returning it or getting a refund either.