
Sally Beauty - Reviews and experiences
Oct 2023-Mar 2024
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Reviews (20)
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Hair dye and hair care products
Hair dye and hair care products
ServiceI went to the store recently and man, let me tell you, the new management there is a real letdown. The customer service was just terrible, like seriously the worst I've ever seen. The place was a mess, the shelves were practically empty. And don't even get me started on the manager - so rude and totally unhelpful. It made the whole shopping trip just awful. I definitely won't be going back there again.
Haircare products
Haircare products
ServiceI just bought some hair products from this store, and let me tell you, the service I got was top-notch. The person helping me really knew their stuff and went out of their way to find the best products for my hair. They took the time to explain what each one would do and even checked my past buys to make sure I was trying something different. I was so impressed with their knowledge and friendly attitude. Overall, my visit to this store was amazing, and I'll definitely be coming back.
Hair dye and nail polish
Hair dye and nail polish
ServiceI went to grab some hair dye and nail polish at the store and I had the best time ever! This worker, Lisa, was super nice and helpful. She went out of her way to make sure I found everything I was looking for. Lisa even offered to go to another store to get the hair dye that was out of stock. She kept me in the loop the whole time and when I went to pick up my stuff, she was so friendly and kind. The products were awesome and the service was fantastic. I really enjoyed my shopping experience there!
Nail products and tools
Nail products and tools
ServiceI recently bought some nail products and tools at a beauty supply store. The ordering was easy, and I had no trouble finding what I was looking for on the website. The service at the store was great; the staff knew their stuff and gave me advice tailored to my needs. The prices were fair, especially for the quality of the products I got. My order arrived quickly and in good shape. All in all, I had a good time shopping there and will definitely be going back.
Hair color disaster
Hair color disaster
ServiceI went and got my hair colored at this place, and let me tell you, it was the worst color I've ever seen! I even showed them a picture of what I was aiming for, but they totally missed the mark. I tried reaching out to customer service to file a complaint, but the supervisor never bothered getting back to me. They're so unreliable, I definitely won't be going back there again. Save your money!
Hair care products
Hair care products
ServiceI walked into the store ready to start my waves journey after chopping off my hair last year. The cashier who helped me was super polite, attentive, and professional. She greeted me right away and even took the extra step to guide me to the right section and help me find what I was looking for. Thanks to her, my trip to the store was a breeze and amazing. Her happy demeanor and top-notch customer service didn't go unnoticed.
Black eye pencil
Black eye pencil
ServiceI phoned Sally's earlier today to check if they had the black eye pencil I was looking for. The girl, Jasmin, was really friendly and even offered to save 2 for me. When I arrived at the store, Olivia assisted me and they both were fantastic. The manager should definitely give them a reward for being so great! Thanks a bunch, Rose.
Hair dye and shampoo
Hair dye and shampoo
ServiceI went to the store the other day to get some hair dye and shampoo, but I ran into a problem. The staff didn't want to sell me the product because they said it had the wrong discount sticker on it. The customer service was terrible, the staff didn't really care and were no help at all.
About Sally Beauty
Sally Beauty Holdings, Inc., commonly known as Sally Beauty, is a retailer specializing in the distribution of professional beauty supplies. Founded in 1964 in New Orleans, Louisiana, the company has grown significantly over the years. It now operates thousands of stores globally, including locations across Canada. Sally Beauty offers a wide variety of products for hair, nails, and skin, catering to both professional stylists and individual consumers. Additionally, it provides products for use in salons as well as for personal use at home. Its business model is focused on offering high-quality beauty products at competitive prices, along with expert advice.
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Categories Sally Beauty
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Last update: November 29, 2024
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