
Sally Beauty - Reviews and experiences
Oct 2023-Mar 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (20)
Loading reviews...
Online order experience
Online order experience
CheckoutSally Beauty really needs to amp up their online ordering process. The website lets you place orders even if stuff isn't in stock, which just leads to annoying backorders. Plus, their checkout system doesn't let you use different billing and shipping addresses, which just confuses customers. The tracking system is hit or miss, leaving folks in the dark about their shipments. Customer service takes forever to get back to you and doesn't have the power to make quick decisions or fix issues. It's pretty obvious that Sally Beauty's online setup is stuck in the past and needs a major upgrade.
About Sally Beauty
Sally Beauty Holdings, Inc., commonly known as Sally Beauty, is a retailer specializing in the distribution of professional beauty supplies. Founded in 1964 in New Orleans, Louisiana, the company has grown significantly over the years. It now operates thousands of stores globally, including locations across Canada. Sally Beauty offers a wide variety of products for hair, nails, and skin, catering to both professional stylists and individual consumers. Additionally, it provides products for use in salons as well as for personal use at home. Its business model is focused on offering high-quality beauty products at competitive prices, along with expert advice.
Contact Information
Categories Sally Beauty
Related companies
Last update: November 29, 2024
Website



Comments
Be the first with a response!