RVCA - Reviews and experiences

I recently bought a coat online and boy, was I ever let down by how slow the delivery was! It took more than two weeks for that coat to show up, which, in my opinion, is totally unacceptable. And to top it off, when I decided to return it because of the delay, I ran into even more problems. I sent a bunch of emails using their online form, but guess what? Not a single response about my refund. On top of that, I couldn't even get through on the phone number they provided. This lack of communication and terrible customer service is just not okay. I'm gonna start warning everyone I know about the terrible experience I had with this company on every platform I can find.

Oh man, what a total rip-off! I tried reaching out to them so many times, sent emails and even slid into their DMs on Instagram. But did I hear back from them at all? Not a peep. They just went ahead and took my money, canceled my order, and left me hanging without even a heads up or a refund. It's ridiculous. Thank goodness I paid through Paypal, they're getting involved now to help me sort this disaster out. Their customer service is a complete joke, and let's not even talk about the crappy quality of their products.

I bought something online and it was a total disaster. The customer service was just awful. When I sent back what I bought, I didn't even get all my money back. It looks like they have no idea what they're doing with shipping and stuff. Trying to contact them was a nightmare - I either got automated responses or no response at all to my emails. There's no phone number to reach a real person. I used to like this brand, but now I'm totally put off. I'm never buying from them again.

I recently bought something from this company, and sadly, they forgot to include one thing in my package. So, I reached out to their customer service, and they asked for photos of the item right out of the box. I didn't take any photos before unboxing, so that was a tough request to fulfill. Even after trying to explain that to them, I didn't get a refund for the missing item. The whole situation has left me feeling really frustrated and let down by their customer service.

I bought these awesome cargo pants, but they ended up being too small for me, eh? So, I had to return them. The return was a breeze and I got my money back in no time at all.

I bought some Christmas presents at the end of November, but one item didn't fit my friend. I tried to exchange it for a different size on December 21st, but the customer service said it wasn't possible. They suggested I buy the item again instead. I was really disappointed with this response, felt like I was getting bad service. I know there's a 30-day return policy, but at Christmas time, it's important to get things quickly so they arrive before the holiday. This whole situation has made me frustrated and now I'm not sure about buying from them again.

So, I ordered a couple things from this store recently, and wow, it was a total nightmare. I've been a customer for like 20 years, but after this mess, I don't know if I can keep supporting them. The trouble started when the stuff I bought didn't fit right, and since I'm an RVCA insider, I should've gotten free shipping and returns - but randomly they decided to tack on a $7.00 handling fee for returns without telling anyone. When I asked if they could at least bundle the shipping to save me some cash, they said a hard no. Zero compassion, no understanding, just all about the money. And get this - they even admitted they just changed the rules without warning, shady much? I was so annoyed and let down by their lack of care for customers. Needless to say, I won't be shopping there again.