Rue Lala - Reviews and experiences
Oct 2023-Mar 2024
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Origin: voluntary submissions: no post-purchase invitations, no rewards
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Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (20)
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Unauthorized Charges
Unauthorized Charges
PriceThis website is so sketchy - definitely steer clear! I bought something and then got slammed with extra charges I didn't authorize. When I reached out to Customer Support for help, it was like talking to a brick wall. It took forever to get my money back, and I had to bug them constantly. And get this - instead of giving me a full refund, they sneakily tried to give me store credit. On top of that, their Customer Service is a joke. The stuff I got was cheap and not even good quality. I feel totally ripped off. Do yourself a favor and avoid this site like the plague. Go spend your money somewhere else.
About Rue Lala
Rue La La is an online shopping website offering flash sales with premium brands in fashion, accessories, footwear, home decor, and travel. The company, based in Boston, Massachusetts, was launched in 2008. It adopts an invitation-only model where members enjoy exclusive access to sales events that typically run for a limited period, often 48 hours. Rue La La curates a selection of merchandise from high-end brands at discounted prices, aiming to provide a boutique-like shopping experience. The company has established itself as a destination for consumers looking for luxury items at more accessible prices.
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Last update: November 29, 2024
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