Rue Lala - Reviews and experiences
Oct 2023-Mar 2024
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Reviews (20)
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Slow delivery, refusal to refund
Slow delivery, refusal to refund
DeliveryI recently ordered something online from this store and let me tell you, it was not a great experience. The delivery took forever, like a whole month longer than they said it would. And when I asked for a refund because of the delay, they gave me a hard time and fed me a bunch of lies about their policies. It was so annoying and just really let me down. I wouldn't suggest shopping there to anyone after my experience.
Over $1000 order
Over $1000 order
DeliveryI had a really bad experience with my purchase over $1000 from this website. I placed my order back in September and it's now the end of November and I still haven't received anything. The International Customer Service team keeps sending me automated messages saying they need more time and had a failed delivery attempt. It's frustrating because I had it shipped to my business address which is open for a long time every day. And they never answer any of my questions in my emails. I highly recommend not buying anything from this website.
Messed up address, lost package, refund given
Messed up address, lost package, refund given
DeliveryOh my goodness, I can't even believe it right now! So, I ordered something from that online store and they sent it to the wrong address in another province. The package didn't even leave their warehouse! And then, I couldn't even change the address, so someone totally stole my package. Ugh! I called them but they couldn't do anything about it except give me a refund. I mean, I appreciate the refund but seriously? I'm never ordering from them again!
About Rue Lala
Rue La La is an online shopping website offering flash sales with premium brands in fashion, accessories, footwear, home decor, and travel. The company, based in Boston, Massachusetts, was launched in 2008. It adopts an invitation-only model where members enjoy exclusive access to sales events that typically run for a limited period, often 48 hours. Rue La La curates a selection of merchandise from high-end brands at discounted prices, aiming to provide a boutique-like shopping experience. The company has established itself as a destination for consumers looking for luxury items at more accessible prices.
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Last update: November 29, 2024
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