Rockabilia

Rockabilia - Reviews and experiences

Average rating
7.8 /10
Based on 26 reviews
Nov 2023-May 2024
Star distribution
59x
47x
31x
28x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (26)

Purchased Minor Threat and Bad Religion T-shirt

Service

Just picked up some awesome band tees from this place and I'm so stoked about it! Got myself a Minor Threat and Bad Religion T-shirt and they came in perfect shape. If you're thinking of rocking these at a show, make sure to get them at least a month ahead. The customer service was fantastic, they were really helpful when I had shipping questions. Excited to go back for more, my nephew already claimed my Black Flag and Pennywise T-shirt! Gotta get ready for the Bad Religion and Social Distortion gig in SD on April 12th, YA HEY!

Poster preorder

Service

The poster I got was top-notch, but dealing with customer service was a big letdown. I preordered it, but when the due date came and went with no word, I shot them an email. The reply I got was curt and not very polite, making me feel like they didn't care about me as a customer. I tried reaching out again, but no response, showing they really need to step up their game in customer service. It's too bad when great products get overshadowed by lousy customer care.

Rad Rock n Roll tees

Service

This store is so awesome, they have the coolest selection of t-shirts ever! I always find the perfect shirt to rock in. The customer service is super helpful and responsive if there are any issues. I always recommend this store to my friends who love Rock n Roll stuff. Keep up the great work!

T-shirts and posters

Service

This merch site is honestly the best around, eh! Everything is so legit and top-notch, it's a no-brainer to shop here. You can tell the team really cares about their customers and goes the extra mile to make sure your orders are spot on. And if there's ever been any issues with my order, they've been super quick to sort things out and keep me in the loop, which really shows how much they value customer satisfaction. I'm totally impressed and will definitely keep coming back as a loyal customer because of the awesome service and products they have here.

T-shirts order

Service

I recently got myself some really cool t-shirts from this store, and had a little issue with the delivery. But let me tell you about their customer service - it was amazing! I ordered right before the holidays and waited for about 2 weeks, then I decided to email them to check in. To my surprise, I got my package just 2 days after sending the email! That's what I call fast response time. The t-shirts are fantastic quality, and I'll definitely be shopping here again. Shoutout to the customer care manager for being so fast and friendly in responding. Thanks for the great service!

Band merch purchase

Service

My experience ordering band merchandise from this company was really disappointing. I ordered a band t-shirt and expected it to arrive within 5-10 days, as they said on their website. But after 8 business days passed with no shipping info, I decided to contact their customer service. The response I got was so shocking - I was talked down to and treated with disrespect. This was not okay, especially since I was just asking about my order, which was a birthday gift for someone special. Because of this bad experience, I won't be buying anything else from them and I'm going to tell my family and friends to stay away too.

Hoodie order

Service

I recently ordered a hoodie for my stepdaughter but accidentally picked the wrong size. Once I got the order confirmation, I right away sent an email to customer service. I was so surprised by how fast and helpful Frankie, the owner, replied. He said changing the size was no problem and quickly fixed it for me. I even asked for proof of the change, and Frankie sent me a screenshot right away to confirm the modification. I'm really impressed by the amazing customer service I got from this online store, especially since it was the owner who personally helped me out. I'll definitely be coming back to shop here and will recommend this store to others. Thanks for the excellent service!

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About Rockabilia

Rockabilia is a company specializing in licensed band merchandise, offering a vast array of apparel, accessories, and collectibles featuring the logos and imagery of numerous rock and heavy metal bands. With a history spanning over 30 years, Rockabilia has established itself as one of the premier sources for music-related merchandise, catering to fans worldwide through its comprehensive online store. The company's success is rooted in its commitment to providing an extensive selection of high-quality products, ensuring that fans can find merchandise from both classic bands and contemporary artists.

Contact Information

1674 Lake Dr w

55317 Chanhassen

United States

📧 sales@rockabilia.com

☎ 9525561121

🌐 rockabilia.com

Categories Rockabilia

Last update: November 29, 2024

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