Purple

Purple - Reviews and experiences

Average rating
7.4 /10
Based on 26 reviews
Nov 2023-May 2024
Star distribution
50
413x
37x
25x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (26)

Unauthorized Credit Card Withdrawal

Checkout

I had a pretty scary situation with this company because they tried many times to take a lot of money from my credit card without asking me. I've never even heard of them, so I don't understand why they would do that. Luckily, my credit card company caught the fraud and let me know right away. I'm thankful for their watchfulness and I've made sure to protect my finances better. It's always important to check your statements and report anything weird right away.

Tried to buy some pillows

Checkout

Oh my goodness, I was trying to buy a couple of pillows on their website and when I entered my credit card details, it didn't show me an order confirmation page or number! And then I noticed they actually charged my credit card twice for pillows that I didn't even receive! I mean, that's really not cool at all!!

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About Purple

Yes. Purple Innovation, Inc., commonly known as Purple, is an American comfort technology company that specializes in the direct-to-consumer sale of mattresses, pillows, and various bedding products. Founded in 2015 by brothers Tony and Terry Pearce, Purple is known for its unique Purple Grid technology, a hyper-elastic polymer designed to provide support and comfort. The company's innovative approach to sleep and comfort products has made it a notable player in the bedding industry. Headquartered in Lehi, Utah, Purple has expanded its product line beyond mattresses to include seat cushions, pet beds, and other comfort products, maintaining a commitment to manufacturing high-quality products that improve people's lives.

Contact Information

🌐 purple.com

Last update: November 29, 2024

Website (Partner link)

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