Positive Grid - Reviews and experiences

I sent so many emails, but couldn't get a return authorization for weeks. Dealing with customer service was a complete nightmare, one of the worst experiences ever. The Spark go product was such a huge disappointment, not working properly right from the start. It's frustrating to waste your hard-earned money on something faulty that just won't work.

I just bought the Spark control and so far, I'm happy with it. The package came quick and in good shape. My only problem was that the instructions weren't very clear and I had to watch some YouTube videos to figure everything out.

I didn't get any help when I made my purchase. I just went by ads from another company and ended up getting the wrong thing. They gave me the wrong info and never followed up on my request for compensation. Pretty shady if you ask me.

So I recently got myself a new guitar amp and there was a little hiccup with the shipping. But let me tell you, the customer service rep, Ysel, really went above and beyond to sort out the issue quickly and efficiently. I gotta say, I was super impressed with the level of service I got from them. And can we talk about the sound quality of this amp? It's absolutely amazing! My practice sessions have never sounded better and it's got me excited to play more than ever. It's user-friendly, versatile, and the tones it produces are top-notch. My expectations were definitely exceeded. I am one happy customer with my purchase and the whole experience with the company.