POPFLEX - Reviews and experiences

I bought something that was supposed to be small but it turned out to be way bigger than I thought. When I tried to return it, I only got back some of the money I paid, which even included the shipping costs. I was pretty disappointed and felt like the company was trying to trick me. I like their workout stuff, but I won't be buying anything else from them because of their unfair refund policy.

I gotta say, I was pretty let down by my shopping experience at this store. I bought some high-waisted leggings but they turned out to be way too small. I tried to send them back for a refund, but all they did was send me the same leggings back for an exchange. When I tried to talk to customer service about it, they weren't willing to help me out or fix the problem. So now I'm stuck with leggings that don't even fit and I gotta go through my bank to fight the charges. And to top it off, the size chart is totally off, which just makes things even more frustrating.

I was super excited to give their stuff a shot, so I bought a bra and some yoga pants. But man, was I bummed when I got them and realized they run a whole size too small. Even though I followed the size chart, both pieces were way too snug and not comfy at all. And when I tried to swap the pants for a bigger size, they were all conveniently sold out. To top it off, they only let me switch pants for more pants, when I really wanted a different top instead. It's pretty annoying when a company can't handle simple exchanges, especially when it could've meant more sales for them. All in all, my experience with their stuff and customer service has been pretty lousy, eh.

I ordered something based on their size chart, but it ended up being too small! Returning it was a total nightmare. The process is so tricky, you can only do it one way and if you don't own a printer, good luck finding a UPS store that will print the return label from your phone. It wasted so much time and left me so annoyed. If I had known that returns would be so complicated, I wouldn't have bought from them in the first place. Why can't I just send it back without the shipping cost being deducted from my refund? I'd be willing to pay USPS to handle it. Why don't they offer that option?