
Pixie Mood - Reviews and experiences
Nov 2023-Oct 2025
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Reviews (41)
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Booth-to-ship surprise
Booth-to-ship surprise
CommunicationHalfway through the show I almost walked off — wasn't sure if ordering from them was smart since I'd heard they avoid overlapping stores. I hesitated, asked questions, and yeah I felt brushed off at first. But after a short email chain they sorted the mix up, sent the order and the pieces are great. Still wish they called quicker, but happy I stuck with it and would recommend, with a heads up.
Cancelled order, awkward emails
Cancelled order, awkward emails
Communicationthe emoji stuff made it feel unprofessional. All in all, it worked out, but not without stress.
Order from a gift show
Order from a gift show
CommunicationI bought some stuff from a gift show but never got it. When I called, they said they didn't want to work with us because another store in town sells their products. They didn't even bother to call back or explain. It was a waste of time and very unprofessional.
Bag not received
Bag not received
CommunicationI've sent a bunch of messages, but nobody's gotten back to me! I emailed and even slid into their DMs on Instagram, but still no bag or tracking info! If my bag doesn't show up soon, I might have to ask Visa for a refund. Really disappointed!
About Pixie Mood
Pixie Mood is a Canadian-based company that specializes in designing and manufacturing vegan leather handbags and accessories. Founded in 2010, they are committed to creating products that are both stylish and ethically produced, emphasizing cruelty-free materials and sustainable practices. Pixie Mood is known for its innovative designs, colourful palettes, and a dedication to ensuring that fashion can be kind without compromising on quality or style. Their product range includes a variety of bags, wallets, and accessories that cater to a fashion-forward audience looking for eco-friendly options.
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Last update: October 26, 2025
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