PINKO

PINKO - Reviews and experiences

Average rating
6.8 /10
Based on 4 reviews
Mar 2026-Mar 2026
Star distribution
50
41x
32x
21x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (4)

Not what I expected, but at least it ended in a refund

Returns & Refunds

wear and tear, fix it myself. Tried calling, asked for the manager, and the phone got politely evaded. That bit felt unprofessional and honestly a bit lazy — they didn’t seem to know what consumer responsibilities are, or they didn’t care.
I escalated to customer service in Italy, sent emails, crickets. Only when I pinged their press office did someone finally move. They collected the bag via courier, shipped it off to Italy and then returned it a week later — nicely packaged but still unfixed. I sent a short video showing the zipper literally separating and finally the local manager agreed to a full refund.
So delivery-wise, the courier bit was okay — pick-up and return were relatively quick — but sending it away and back without fixing it was pointless. Service was the worst part: evasive store staff and slow, reactive head office. Price felt steep considering the whole hassle.
Would I buy again? Maybe, if I was sure I could deal directly with a helpful store. But after this, I’d think twice and probably choose somewhere with clearer local support. Not a total disaster — got my money back — but a long, annoying detour.

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About PINKO

PINKO is an Italian fashion company focused on women’s ready-to-wear clothing and accessories. The brand’s assortment includes apparel, handbags, shoes, and small leather goods, distributed through mono-brand stores, department stores, and online channels. PINKO primarily targets women seeking contemporary designer fashion. The company originated in Italy and operates internationally under the PINKO name.

Contact Information

🌐 www.pinko.com

Last update: March 4, 2026

Website (Partner link)

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