Patrizia Pepe - Reviews and experiences

So, I recently bought this faux fur coat online, eh? I thought it would be great, but turns out it was a huge mistake. I didn't check any reviews beforehand, and guess what? The coat didn't even fit me properly! When I tried to return it and get my 400 euros back, the customer service was just awful. No one picked up my calls, and all I got in response to my emails were those automated messages. Now, I've decided to take legal action to get my money back. It's just so frustrating, you know?

The stuff I bought showed up, but honestly, not that great for how much it cost. I wanted to send it back, but guess what? There was no return label in the package like they said there would be. I tried to do it online, but couldn't get the label because of some "technical issues." And when I tried to talk to customer service, they were MIA because of "storms." They told me that if I didn't follow the return instructions exactly (probably meaning I have to pay to send it back), they wouldn’t accept the return. And I have to do it all within 14 days. Wish I had read the reviews before I ordered, major bummer.

Hey, so I bought these boots online for $300, but there was a problem with the payment. They said I'd get a refund right away, but I ended up reordering them, paying another $300, and getting the boots. Now I've shelled out $600 for one pair of boots! When I went to the Patrizia Pepe store on Leidsestraat in Amsterdam, the staff told me to email head office. Still waiting on that $300 refund.