Parallels - Reviews and experiences

Was using it for daily workout videos and it quietly autorenewed and charged my card. Unsubscribe process was annoying, but content still works okay most days.

Mid-service I doubted them — after others failed, doubts eased.

I was nervous about dodgy auto-renewals, needed something for back pain while moving — product helped, but billing still confusing, weirdly support helped.

Friend tipped me after I saw an ad; I was wary about sneaky charges, hesitated a lot. Ended up fine — billing clear, support explained, I'm glad I bought.

Was skittish at first — felt like something hidden. Turns out Windows isn't included, annoyed me, but support explained options fast. Delivery was quick. I'd tell others to check OS details.

Right after I saw it on a colleague's desk I tried it — felt solid and did the job most days, but support ghosted me, an unexpected auto-renewal showed up, cancelling was awkward.

absolutely top-notch help from Kevin. He fixed my issue fast, was really attentive and professional — honestly the best support I’ve gotten from someone in Mauritius. Made the whole thing really easy. If you get him, tell them thanks; wish more reps were like that.

I almost didn't buy it — had doubts about the "free" claim and those install prompts. Used it last week on an old laptop; first run was clunky, but updates and a quick settings tweak cleared most issues. Relieved it works and glad I stuck with it.

Not worth paying for another upgrade — I fixed it with something free. My older Desktop for Mac wouldn't run Windows 11, thought I'd be stuck buying the new version. I first saw VMware Fusion mentioned on a forum, tried it, runs Windows 11 fine. Told a coworker, relieved but annoyed.

I first spotted this in a student Facebook group and told my roommate to try it. My setup email disappeared after I left school. Billing kept coming for three years. Support was a maze. Delivery of licence info was quick though, which is really weird. Not perfect, customer service sinks it but the product still works, annoying, honestly, eh.

Funny — I bought this after my sister showed it at a café; I liked how it felt in my hands, used it for a month, then asked for a refund and got it. A year later my card was billed again — subscription wasn't stopped. Support said extensions aren't refundable, so I'll do a chargeback. Annoying, but I'm glad the device itself is pretty decent.

Halfway through checking my bank I spotted a 2025 charge — I braced for a long fight; had bad run-ins with other providers before. Then, surprisingly, the rep sorted it fast, explained the renewal rules and sent the annual reminder I never received, and offered a partial refund. That moment — when they actually fixed it without fuss — I was relieved and pretty pleased.

no heads-up and I couldn't log in because the browser was marked untrusted and I never got a verification email. That part was annoying and made me nervous, but otherwise it does what I needed.

fine but clunky. It does what it says, mostly, but the surprise billing and lack of reminder left a bad taste. Tried asking for a refund and got nowhere. Not terrible software, just sketchy subscription handling.

Conclusion — don’t expect quick support. There I was at 2 a.m., with a migration stuck and 30 hours of silence, burning unpaid overtime. I’ve been a customer for seven years so I thought that counted; apparently not. Oddly, a late-night bot hint and a reseller workaround rescued one VM, which felt almost funny. Still, no phone support and slow replies made the whole thing a drag and cost me hours.

watch your card, take screenshots, and be prepared to push back. Still not fully sorted.

double-check your account emails and receipts, you won't regret being a little paranoid here.

I first saw this on a co‑worker's screen during a cramped team meeting. He recommended it casually, so I signed up with some hesitation. I worried about auto‑renewals and losing login control. The app itself does what it promises. That eased my doubts within a few days. Then I lost access to the workstation where it was installed and the renewal kicked in. Support was blunt. No refund offered. They did extend server time for a few months, which helped a bit, but it wasn't neat. After a few messages they gave a usable workaround. Overall I'm okay, but I'll be more careful next time.

I was pretty mad at first, but after a messy three-day scramble I’m actually happy I stuck with it. I use this to run a few Windows-only apps for work and a couple of hobby projects every day, so losing access wasn’t an option. Quick recap — I upgraded my laptop last year and ended up buying another licence because it wouldn’t transfer (annoying, but fine). Then one morning I see two charges and worry I’ve been double-billed. I asked for a refund within days (I mean, I hadn’t used a new copy yet) and support didn’t give me an easy yes. That had me sceptical — felt like dealing with a faceless billing machine. Turns out the renewal reminders were going to a different sender and into spam, so I missed them (Microsoft-based email behaves that way sometimes). After a couple of back-and-forths things were sorted better than I expected; not instant perfection, but the end result was reasonable and I can keep running my daily stuff smoothly. So yeah, service could be friendlier and clearer, but the product itself does what I need and, in the end, I’m satisfied.

double-check the auto-renew switch right away and watch your statements. Overall, glad it ended well — price still feels high, but the helpful rep made it worth sticking around.