Pacifica Beauty - Reviews and experiences

I ordered this lip gloss, eh? And it never showed up! I've been waiting forever! I tried calling them so many times, but they keep hanging up after 6 minutes, so rude, eh? And get this, when I finally talked to someone, they said they would send it to 'fulfillment' - big word for nothing happening! And guess what, they outsource their customer service to a totally different country, so not cool, eh? They finally refunded my money, but I really just wanted my lip gloss, you know?

I recently ordered something from this company, eh, and wouldn't you know it, my package got lost by FedEx, eh, during the delivery. I tried getting help from customer service, but all I got were unhelpful responses and no real effort to fix the problem, eh. It's so frustrating to not know where my order is and still have to pay for something I never got, eh. The lack of communication and solution from this company has just left me feeling so disappointed and let down, eh.

So, I bought some skincare products online that I really needed right away. But man, the company totally fell short. I shelled out extra for 2-day shipping, only to have my order show up 11 days later! I tried a bunch of times to cancel, but they didn't listen, so I had to buy what I needed locally. And to top it off, there wasn't even a return label included, so I had to cough up the cash for return shipping. Still haven't heard from the big bosses or gotten my money back. This has gotta be the worst customer service I've ever seen, no doubt.

So I bought some skincare stuff from this company, eh, and I gotta tell ya, I'm really bummed out about the whole thing. The order never showed up and the customer service I got was pretty lousy, to be honest. They first told me to wait another 3 days for the order, and when that time passed, they came back with some excuse about still checking on what happened. It's been a whole 2 weeks now and still no sign of my stuff. This whole unreliable shipping and lackadaisical attitude towards keeping customers happy is just not on. I can't keep waiting around forever while they figure it out. Needless to say, I won't be doing business with them again.