Orvis - Reviews and experiences

Man, those pants I want are never in stock! I've been trying to get them for ages and they're always sold out. It's so frustrating! I just want some cool pants to wear but nope, it's always a no-go. Come on, Orvis, why you gotta play me like that? Stock up on those pants already!

I recently bought some outdoor gear from this store and I gotta say, I was pretty disappointed with my experience. The website had some items listed but there were so many products that weren't available online. It was hard for me to find exactly what I wanted. It's annoying having to go to the store to see what they have when it should all be online. The lack of inventory on the website made me hesitant to buy anything, 'cause I wasn't sure if they had what I needed. They definitely need to update their online inventory to match what they have in-store.

I got a pair of gloves from Orvis as a gift, but they were the wrong size. I tried to exchange them on their website using the return number they gave me, but it kept saying there was no match. I emailed customer service a bunch of times over a few weeks, but got no reply. Finally, after sending my emails from a different address, they said they didn't see my emails until one magically came through from an AOL address. They finally gave me a return label via email. But when I tried to return a shirt that didn't fit, I had the same problem with the return portal not recognizing my order number. After contacting customer service once more, they said the portal was down for maintenance. It's frustrating that they didn't tell customers about this on the website, causing confusion and annoyance for people trying to do returns after the holiday rush. The lack of transparency and communication from Orvis about the issues with their return portal shows a lack of care for their customers, which is worrying.