OOFOS - Reviews and experiences

I recently bought a pair of women's sandals from this store and the experience was disappointing. I got a size W8 from Amazon at first and absolutely loved how comfy and supportive they were for my plantar fasciitis. So when I saw the same sandals on sale on the store's website, I didn't think twice and ordered another pair in the same size. But when I got them, I was shocked to see that they were shorter than my first pair. My heel was right at the end of the shoe, which was uncomfortable and annoying. Even though they were cheaper, I wasn't happy about the size difference. I ended up keeping them, but they don't fit as well as I'd like.

The process to return and get my money back was actually pretty quick and smooth, which I thought was great. But, the time it took for my order to actually be shipped out wasn't so impressive to me. I get that bad weather can mess things up, but it was weird that my order didn't go out in the order it was received. I also got annoyed by not being able to cancel or change my shipping address after I already ordered, even when I tried to get help from customer service. On top of that, the sandals I got didn't have a consistent size and fit, which is not something I usually have a problem with from other brands. I usually wear a size 5 M, but with these, the fit was all over the place - too long, too short, too narrow, or too wide.

When it comes to comfort, these sandals are top-notch, eh. The cushioning feels like you're walking on clouds, perfect for long walks or standing for extended periods. But I was kinda bummed to find out that they tend to slip on hardwood and composite surfaces, making them a bit risky to wear in certain places, ya know. I contacted customer service and they told me it might be because I wore down the soles too much from using them a lot. It's too bad 'cause I really like how comfy they are, but the slipping problem is a big downside, eh.

These shoes are absolutely amazing for my plantar fasciitis. I've been suffering from unbearable pain for so long, and nothing was helping. But ever since I got these shoes, my pain has gotten so much better, and I can finally walk without feeling like I'm stepping on broken glass. The support and comfort are exactly what my feet were craving. I'm really looking forward to trying out their sandals for the summer!

Even though the delivery was quick and the return process was easy, I was pretty let down by the product. I got the slip-on sneakers with fancy laces in a bigger size because of my high arches. But when I got them, I saw that the laces were just for show and the design didn't work for me. The tiny opening made it hard to even put the shoes on. It was a letdown overall.

Ordered 4 pairs of shoes for holiday gifts, but got the wrong styles and sizes. Contacted Customer Service and was super impressed with how quick and helpful they were. Talked to a real person right off the bat and they fixed the problem right away, no hassle for me. Definitely recommend, not only for the great shoes but also for the amazing customer service.

The sandals are actually comfy and give my feet good support, but I've noticed that my heel keeps slipping out when I walk on bumpy ground or slopes, making my ankles twist. It's happened a few times now, so I only wear them on flat surfaces or else I have to change into different shoes.