Old Navy

Old Navy - Reviews and experiences

Average rating
6.4 /10
Based on 20 reviews
Oct 2023-Mar 2024
Star distribution
51x
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12x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (20)

Online purchase

Delivery

I recently ordered something online and it was a total nightmare. The company decided to use UPS for delivery, even though I've had bad experiences with them in the past. When I tried to sort out the delivery mess, my only option was to just cancel my order. The customer service people couldn't really speak English well, so they messed up my address for the third time. I'm so drained and frustrated by this whole situation, and it seems like there's no end in sight.

Clothing

Delivery

I just bought some clothes from this store and I gotta say, the stuff is pretty good quality for the price. But, man, their shipping process really bummed me out. Even though I'm supposed to get free shipping with my account, I've never actually been able to use it. And to top it off, they use UPS for deliveries, which just added to my frustration. Their customer service was seriously lacking.

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About Old Navy

Old Navy is an American retail company specializing in clothing and accessories. Founded in 1994 as a part of Gap Inc., it was named after a café in Paris, aiming to offer affordable, fashionable garments for all ages. Distinguished for its family-friendly shopping environment and value-oriented pricing, Old Navy operates numerous stores across various regions, including Canada, and has a significant online presence. The brand is known for its wide range of sizes, seasonal styles, and thematic advertising campaigns. Over the years, Old Navy has grown to become one of the largest apparel brands in North America, appealing to a broad demographic with its inclusive approach to fashion retail.

Contact Information

🌐 oldnavy.ca

Categories Old Navy

Last update: November 29, 2024

Website (Partner link)

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