Oak and Fort - Reviews and experiences

The clothes from that store looked so cool online, but when I got my black hoodie, it felt like it was made of paper. I was really disappointed and it wasn't what I was expecting at all. Plus, the return policy is really confusing. Like, why would I only get store credit if I bought something on sale? Ugh, frustrating.

I bought a coat from this store not long ago, and man oh man, the one I got was totally different than the one on their website. It wasn't just the design that was off, but the quality was not up to snuff either. And when I wanted to return it, they gave me a hard time and said no, even though their return policy says otherwise. I am so disappointed with this whole ordeal, definitely not shopping there again.

We were so disappointed with the products we got from our order. The throw blankets were falling apart as soon as we opened them, made from what looked like really cheap material. It felt like they would fall apart with just a touch. The sweaters we bought were also made from cheap synthetic material that wasn't comfortable to wear. Not only was the product quality bad, but the customer service was just as disappointing. We couldn't return or exchange anything because all sales were final. On top of that, the package arrived way later than they said it would. Overall, our experience with this company was really unsatisfactory and we won't be buying from them again.