NUANCE

NUANCE - Reviews and experiences

Average rating
5.4 /10
Based on 20 reviews
Oct 2023-Apr 2024
Star distribution
50
42x
37x
28x
13x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (20)

Speech-to-text software purchase

Product

I recently bought speech-to-text software from this company and I gotta say, it really let me down. Turns out the product I got is no longer compatible with the latest Mac IOS. So, I contacted customer service for help and all they could suggest was that I downgrade my operating system. Seriously? That would mess up all my other software and gadgets. I asked if I could swap the Mac version for the Microsoft one which is still good, but they straight up said no way. Instead, they wanted me to buy the new version at regular price. I'm not impressed with their lack of care and responsibility towards customers. It's just not right.

Voice recognition software

Product

I just bought voice recognition software from NUANCE, thinking it would make it easier to speak into my computer and get things done faster. But man, was I let down. This is the third time I've given this software a shot, and it still sucks just as much as before. It makes my computer run super slow, messes up other functions, and is often slower than just typing. I end up wasting tons of time trying to fix things, especially in Word where the dictation feature keeps conking out. Any hopes of being more efficient with this software totally go out the window because of all the bugs and problems. Overall, dealing with this product has been a total pain and a waste of time.

Digital software purchases

Product

I bought a bunch of digital software stuff in the past years, like a PDF Reader, PDF Converter Pro, OmniPage Pro, PaperPort, and Dragon Naturally Speaking. But when I went to install them on my new computer after changing it up, I got a message saying I went over my limit. So the old software wouldn't go on, and man, that was super frustrating. I liked using the PDF reader, but OmniPage Pro and PaperPort, not so much. And there are better free options online for Dragon Naturally Speaking. Next time, I'm gonna avoid this company and find ones that make downloading easier.

Dragon Naturally Speaking Dud

Product

I got this Dragon talking software off Amazon, arrived super fast. I tried to install it and all it kept typing was "I will" no matter what I spoke! So frustrating! Tried to troubleshoot it but Nuance just wanted me to purchase an upgrade instead of assisting me. Ugh.

DRAGON Software

Product

I gotta be honest, the DRAGON software really let me down. I gave it a good 3-4 months, hoping it would impress me, but it just couldn't cut it. The training process took forever, and even after that, it still made mistakes out of nowhere. Plus, it was pretty pricey for what it offered. I'd recommend checking out BRAINA instead. BRAINA is another speech recognition program that not only accurately transcribes speech but also lets you search files and programs using voice commands, find information, and control your PC wirelessly. And the best part? It's more budget-friendly.

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About NUANCE

Nuance Communications, Inc. is a technology company specializing in conversational AI and voice recognition solutions. The company was founded in 1992, initially focusing on speech and imaging applications. Over the years, it has become a leading provider in speech-recognition technologies and services that allow for more intuitive user interactions with devices and software across various industries, including healthcare, automotive, financial services, and telecommunications. Nuance's solutions enable users to communicate more effectively with digital platforms and devices through natural language processing. Notably, their technology has been instrumental in the development of virtual assistants and customer service solutions that can understand and process human speech. The company has also played a significant role in the healthcare sector by offering products that assist in clinical documentation, improving the efficiency and accuracy of patient care records. In 2021, Microsoft announced its intention to acquire Nuance Communications, Inc., highlighting the significance of Nuance's contributions to the advancements in AI and voice recognition technologies.

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🌐 nuance.com

Last update: November 29, 2024

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