Nhlshop - Reviews and experiences

Placed an order Nov 30 and paid extra for fast shipping — promised 2–3 days, estimated delivery Dec 5. Kept chatting support from Dec 5 to about Dec 18, each time told to wait 2–3 days. They never offered a refund and replies were perfunctory. In the end the parcel did arrive, so I'm relieved, not thrilled. If you try them, don't expect quick answers and maybe avoid paying for express unless you don't mind waiting.

sign-up discount code didn't apply, I paid extra for "2-day" shipping and then watched tracking go nowhere. Customer replies were slow and vague, saying they'd "ship soon" while my party plans ticked down. They eventually sent a replacement and it did show up in time for the viewing party (which was a relief) — fits well, feels decent, exactly what I wanted to wear. Still, the back-and-forth and no refund for the rushed shipping left a sour taste. Would use the jersey for casual games and weekend wear, but I won't trust them for last-minute deliveries again.

they point to LaserShip, LaserShip points back, and no one can say where exactly it landed. So I paid, I didn’t get the item, and there’s been no clear refund or solution. I’ve dealt with sketchy couriers before so I knew the drill, but this was still disappointing. I’ll be filing with the BBB and warning friends. At least writing this might stop someone else from the same headache.

I ordered on Dec 20, paid extra for the 3–7 business day shipping, thinking it'd be straightforward. The site was easy to use (actually nice checkout flow), but the rest was a mess. By Dec 26 I called — told shipping only starts after their "shipping date", not the order date. Cancelled because it was a Christmas gift. Two days later I call and they tell me I have to wait for the delivery date. On Jan 16 it's still "processing", so I cancel again; they promise someone will reach out. Jan 26, still processing, cancel again. This time they tell me to call back in two business days and wait 3–7 business days for a refund. I've talked to three so-called supervisors; one even hung up on me when I asked simple questions. That repetitive "processing" status and the back-and-forth are what's most frustrating — you pay for faster shipping and get stress instead. I've had smoother returns elsewhere. Low-key disappointed, a real time sink.