NASCARSHOP - Reviews and experiences

I just bought a dozen diecast cars from this store recently, but honestly, I'm not too happy about it. I was really looking forward to adding all 12 cars to my collection when I made the order. But then I found out that they cancelled half of them because they were out of stock, even though they were in stock when I ordered. It's been over two months since then and I still haven't gotten my refund for the cancelled cars. To make matters worse, one of the cars I did get was all messed up in the packaging. I reached out to customer service about returning the other two cars that were supposed to go with the cancelled ones, but haven't heard back from them. Overall, my experience with this shop has been a pain and not very professional.

I had this thing happen where my aunt got me a gift from this store. When I tried to take it back 'cause I already had it, they only gave her $9.99 back instead of what she paid. I was pretty bummed 'cause I thought I'd get the full refund. Hopefully they can fix up their return policy so everyone gets treated right.

That return policy is just so ridiculous, eh! I bought a Christmas gift for my family member, only to realize they already had it. So when I went to return it, I couldn't believe there was a $9.99 fee just to get MY money back on the card I paid with. And get this - it didn't cost anything to get an e-gift card instead. What a rip-off, and the customer service was not great at all. Needless to say, I won't be coming back to shop here.

My experience with preordering diecast cars from NASCARSHOP wasn't the best. I felt like I was waiting forever for my order to show up. Trying to cancel the preorder was a whole other story - it took way longer than I thought it would. Even though I followed all the steps on their help page, I still had trouble canceling the order online. When I finally got through to a customer service rep, there was two minutes of silence before they were able to help me out. The lack of communication and slow service left me feeling pretty disappointed with the whole thing.