
NAADAM - Reviews and experiences
Nov 2023-May 2024
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Reviews (17)
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My hoodie
My hoodie
TrackingI ordered this really comfy hoodie that looked awesome, but it took forever to show up and I couldn't even track it, which was super frustrating. When I reached out to them about it, they never got back to me and didn't offer me a replacement or refund. Not cool at all, eh.
Nov 28 Order Issue
Nov 28 Order Issue
TrackingI accidentally placed a second order on November 28th, and even though they said it was shipped by DHL, I haven't seen it yet. I talked to DHL and they said they never got it. I tried emailing a bunch of times, but the responses I got weren't helpful at all. When I tried to return the item, the website messed up and said I couldn't return it. I'm annoyed that I paid for something and didn't get it. My order number is 836011.
About NAADAM
NAADAM is a sustainable fashion brand that specializes in high-quality cashmere clothing. Founded in 2013 by Matthew Scanlan and Diederik Rijsemus, the company's mission is to source the softest and most sustainable Mongolian cashmere while supporting the local herders who raise the goats from which the cashmere is harvested. NAADAM emphasizes ethical practices, including fair compensation for herders and eco-friendly production processes. The brand is known for its transparency, traceability, and commitment to minimizing its environmental footprint, offering a range of products from sweaters to accessories for both men and women.
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Last update: November 29, 2024
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