NAADAM - Reviews and experiences
Nov 2023-May 2024
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Reviews (17)
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Sweater purchase for Christmas gift
Sweater purchase for Christmas gift
DeliveryI ordered a sweater for a Christmas gift, but had a terrible time with shipping and customer service. The shipping got delayed, and even though I ordered early, the item didn't arrive on time. Customer service was no help at all, and didn't even say sorry, they didn't give me any good solutions or compensation for the trouble. I ended up asking for my money back after finding out the item was not available, and now I'm not sure if I'll even get the refund. It was a disappointing experience all around.
About NAADAM
NAADAM is a sustainable fashion brand that specializes in high-quality cashmere clothing. Founded in 2013 by Matthew Scanlan and Diederik Rijsemus, the company's mission is to source the softest and most sustainable Mongolian cashmere while supporting the local herders who raise the goats from which the cashmere is harvested. NAADAM emphasizes ethical practices, including fair compensation for herders and eco-friendly production processes. The brand is known for its transparency, traceability, and commitment to minimizing its environmental footprint, offering a range of products from sweaters to accessories for both men and women.
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Last update: November 29, 2024
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