Mountain Warehouse

Mountain Warehouse - Reviews and experiences

Average rating
9.2 /10
Based on 26 reviews
Nov 2023-May 2024
Star distribution
53x
421x
32x
20
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (26)

Walking trainers purchase

Product

I recently bought a pair of walking shoes from here, eh? And after a few months, they started to show a fault, ya know? I contacted the customer service, eh? And gave 'em all the info they asked for. They responded quick and told me they're already sending me a replacement pair, eh? I've been using this store for years and this experience just made me trust their awesome customer service even more, eh? It's true, you really see how good a company is when things don't go right, and Mountain Warehouse has definitely gone above and beyond my expectations.

Isocool socks purchase

Product

I just got some isocool socks and I'm really happy with how good they are. They're comfy, breathable, and keep my feet dry when I'm outside. I actually got 5 pairs instead of the 3 I ordered, even though it was a mistake. The customer service team fixed it fast and gave me choices on what to do. It's not common to see this kind of honesty in retail, so I'm grateful for their transparency.

Men's shoes online order

Product

I just ordered a new pair of men's shoes online and had them sent to the store for pickup. The customer service was top-notch - they were super quick with my order and the store delivery was a breeze. The shoes I got, the Curlew men's shoes, were even better than I hoped for in terms of quality and comfort. Fingers crossed they stay just as great once I start wearing them regularly!

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About Mountain Warehouse

Mountain Warehouse is a British outdoor retailer known for offering a wide range of high-quality outdoor clothing, equipment, and accessories designed for hiking, camping, skiing, and other outdoor activities. Founded in 1997 by Mark Neale, Mountain Warehouse has grown significantly, operating hundreds of stores across multiple countries, including Canada. The company prides itself on providing durable, functional, and affordable outdoor gear, catering to the needs of adventurers and outdoor enthusiasts. Initially starting as a single store, Mountain Warehouse has expanded its presence globally by developing a strong online platform alongside its brick-and-mortar stores. The brand emphasizes designing its exclusive products, ensuring they meet the practical requirements of outdoor activities while offering value to its customers.

Categories Mountain Warehouse

Last update: November 29, 2024

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