
Mountain Hardwear - Reviews and experiences
Dec 2023-May 2024
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Reviews (19)
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Puffer jacket repair
Puffer jacket repair
ServiceI recently sent in my puffer jacket to get fixed by the company. I made sure to clean it well before shipping it out, using a fabric cleaner with a brush and a detergent that's free of scents and dyes. But even with all that effort, the company said the jacket was still dirty and wouldn't fix it unless I paid more. I felt pretty disappointed by their lack of communication and their refusal to talk it out with me. I've been a loyal customer for a long time and have spent a lot of money on their stuff, so I expected better service. I won't be buying any more gear from them in the future.
About Mountain Hardwear
Mountain Hardwear is an American company specializing in outdoor apparel and equipment. Founded in 1993 by a group of former employees of Sierra Designs, the company aims to provide high-performance gear for climbers, mountaineers, and outdoor enthusiasts. Their product line includes tents, sleeping bags, backpacks, and clothing designed for durability and functionality in extreme conditions. Mountain Hardwear is known for innovating with materials and technologies to enhance the outdoor experience, maintaining a commitment to quality and sustainability. Through partnerships with athletes and expeditions, they continue to test and refine their products, ensuring they meet the rigorous demands of the outdoors.
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Categories Mountain Hardwear
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Last update: November 29, 2024
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