MODA OPERANDI - Reviews and experiences
Nov 2023-May 2024
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Reviews (21)
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designer dress for a special event
designer dress for a special event
CommunicationI was really disappointed with my experience with this online store. I ordered a designer dress for a special event, but they canceled it without giving me any reason. To make it worse, they didn't even send me an email to let me know it was canceled, so I was left totally clueless. The way they handled the situation was not okay at all. I thought a company that sells luxury fashion would be better at communication. I definitely won't be shopping here again.
Attempted Christmas purchase
Attempted Christmas purchase
CommunicationI tried to buy a Christmas gift in early November, but the whole thing was a letdown. The first email I got had zero info on shipping, which was annoying. The website said the item would ship in early December, yet when I contacted customer service, they said it wouldn't ship until December 15th. The inconsistent info and lack of clear communication were a bummer, so I won't be shopping there again.
About MODA OPERANDI
MODA OPERANDI is an online luxury fashion retailer that allows customers to preorder runway collections before they are available in stores. Founded in 2010 by Lauren Santo Domingo and Aslaug Magnusdottir, the company bridges the gap between fashion designers and consumers by providing exclusive access to the latest collections from established and emerging designers. In addition to preorders, it offers a curated in-season boutique of handpicked items. Headquartered in New York City, MODA OPERANDI has expanded its services globally, catering to a sophisticated clientele seeking unique and high-end fashion items.
Contact Information
315 Hudson Street, 5th Floor
10013 New York
United States
Categories MODA OPERANDI
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Last update: November 29, 2024
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