MODA OPERANDI

MODA OPERANDI - Reviews and experiences

Average rating
7.4 /10
Based on 21 reviews
Nov 2023-May 2024
Star distribution
54x
47x
34x
25x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (21)

designer dress for a special event

Communication

I was really disappointed with my experience with this online store. I ordered a designer dress for a special event, but they canceled it without giving me any reason. To make it worse, they didn't even send me an email to let me know it was canceled, so I was left totally clueless. The way they handled the situation was not okay at all. I thought a company that sells luxury fashion would be better at communication. I definitely won't be shopping here again.

Attempted Christmas purchase

Communication

I tried to buy a Christmas gift in early November, but the whole thing was a letdown. The first email I got had zero info on shipping, which was annoying. The website said the item would ship in early December, yet when I contacted customer service, they said it wouldn't ship until December 15th. The inconsistent info and lack of clear communication were a bummer, so I won't be shopping there again.

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About MODA OPERANDI

MODA OPERANDI is an online luxury fashion retailer that allows customers to preorder runway collections before they are available in stores. Founded in 2010 by Lauren Santo Domingo and Aslaug Magnusdottir, the company bridges the gap between fashion designers and consumers by providing exclusive access to the latest collections from established and emerging designers. In addition to preorders, it offers a curated in-season boutique of handpicked items. Headquartered in New York City, MODA OPERANDI has expanded its services globally, catering to a sophisticated clientele seeking unique and high-end fashion items.

Contact Information

315 Hudson Street, 5th Floor

10013 New York

United States

📧 care@modaoperandi.com

☎ 1 (800) 707-9898 or +1 (212) 729-0984

🌐 modaoperandi.com

Categories MODA OPERANDI

Last update: November 29, 2024

Website (Partner link)

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