Midland

Midland reviews

9 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
33%
Would buy here again
Ordering
7.4
Service
6.0
Pricing
6.4
Delivery
5.8

Featured Reviews

Spotlight: What are our customers saying?

Positive

Recent freight transportation services

9.5

"I recently used Midland's freight transportation services and I was really impressed with how efficient and reliable they were. Everything fro..."

Critical

Freight transportation services

5.0

"I wouldn't recommend dealing with that company at all. Their customer service is just terrible, and they don't seem to care about getting..."

Most Voted

Radio warranty replacement

10.0

"The radios at this place are really good and reliable. I had one that stopped working properly after about a year, but when I reached out to custom..."

Reviews (9)

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Recent freight transportation services

W

20 reviews

9.5
Overall Rating
Would buy here again
Yes

I recently used Midland's freight transportation services and I was really impressed with how efficient and reliable they were. Everything from placing the order to getting the delivery was smooth and easy. The customer service team was great at answering any questions I had, which made the whole ordering process really nice. The prices were fair and competitive, especially for the quality of service you get. I was really happy with my experience overall and I would definitely suggest Midland to anyone who needs freight transportation services.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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shipping service

L

1 reviews

8.5
Overall Rating
Would buy here again
Yes

So, I ordered something online and went with Midland for the shipping. It was really easy – just had to fill in some info and done! The best part was that the package arrived super quickly, much faster than I thought. I could even track it the whole way which was pretty neat. Overall, I definitely think I’d use Midland again.

Detailed Ratings

Order
10.0
Service
8.0
Price
6.0
Delivery
10.0

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Freight transportation services

G

4 reviews

5.0
Overall Rating
Would buy here again
No

I wouldn't recommend dealing with that company at all. Their customer service is just terrible, and they don't seem to care about getting orders out on time. I placed an order weeks ago and I still haven't received it. When I called to ask about it, the person on the phone was so rude and didn't offer any help. I'm definitely not going to use their services again.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
2.0

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Freight transportation services

M

1 reviews

4.0
Overall Rating
Would buy here again
No

The whole process of ordering from Midland was just brutal. Their website was so frustrating to use, took me forever to even figure out how to place an order. It felt like they were deliberately making it hard for people to give them business. And their customer service? Don't even get me started. Every time I had a question and called in, I got stuck with rude and unhelpful reps who seemed like they couldn't care less about helping me out. And the prices? Don't even get me started on that either. They were sky-high for the garbage service I got. And when my order finally showed up, it was late and all beat up. In the end, dealing with Midland was just a complete nightmare.

Detailed Ratings

Order
6.0
Service
4.0
Price
2.0
Delivery
4.0

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Radio warranty replacement

I

6 reviews

10.0
Overall Rating
Would buy here again
Yes

The radios at this place are really good and reliable. I had one that stopped working properly after about a year, but when I reached out to customer service by email, they got back to me quickly and let me know it was still under a three-year warranty. They sent me two new radios right away, plus a charger and earpieces. I was so impressed with how well they took care of me and how quickly they fixed the problem.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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LTL freight transportation services

A

8 reviews

5.5
Overall Rating
Would buy here again
No

I was really let down by the service from this company. Ordering was easy enough, but the actual service was not great. Their prices were higher than others, and my delivery was late by a couple of days. I was hoping for better from a company known for being reliable and on time. I guess I'll have to find another option for shipping my goods next time.

Detailed Ratings

Order
8.0
Service
4.0
Price
6.0
Delivery
4.0

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LTL freight transportation

L

10 reviews

5.0
Overall Rating
Would buy here again
No

I recently tried using Midland for shipping some LTL freight, and to be honest, I wasn't too impressed with how things went. The whole ordering process was a bit confusing, and I had to contact customer service several times just to get things straightened out. The service itself was okay, but there were delays in communication and they didn't really follow through on some of the things they promised. The prices were competitive, but I didn't think the level of service matched what I was paying for. The delivery also took longer than I had expected, which caused some problems for my business. All in all, I wasn't too happy with how things went and I'll probably try using a different transportation option next time.

Detailed Ratings

Order
6.0
Service
4.0
Price
6.0
Delivery
4.0

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LTL freight transportation

W

6 reviews

4.0
Overall Rating
Would buy here again
No

I used Midland for shipping some LTL freight recently, and let me tell you, it was not a great experience at all. The whole ordering process was so confusing, and it took forever to even get a quote and set up the shipment. The service was just okay, with customer service reps who didn't seem to care and no updates on where my shipment was at. Plus, the prices were higher than what I've paid with other companies before, and honestly, it wasn't worth it. And to make matters worse, the delivery took longer than they said it would, and when my shipment finally arrived, it was damaged. Overall, I was really let down by Midland.

Detailed Ratings

Order
4.0
Service
4.0
Price
4.0
Delivery
4.0

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Jeans and a t-shirt

S

8 reviews

6.0
Overall Rating
Would buy here again
No

Don't buy from them ever!! They keep getting hacked and stealing credit card info. Not cool at all.

Detailed Ratings

Order
6.0
Service
6.0
Price
8.0
Delivery
4.0

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About Midland

Midland is a name that could be associated with multiple companies worldwide, operating in various industries. Without specific details, it's difficult to provide a precise description of a single company named Midland. In a Canadian context, one notable company is Midland Transport, a subsidiary of the J.D. Irving, Limited group. Midland Transport is a key player in the logistics and transportation industry in Canada. Established in 1970, the company has grown to offer a wide range of freight transportation services, including less-than-truckload (LTL), truckload, and intermodal services across North America. Midland prides itself on reliability, timely service, and a commitment to sustainability, aiming to meet the logistics and shipping needs of businesses efficiently.

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Contact Information

🌐 midlandusa.com

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Last update: November 29, 2024

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