Merit - Reviews and experiences
Nov 2023-Mar 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (17)
Loading reviews...
Two eyeshadows purchased
Two eyeshadows purchased
ServiceSo, here's the deal - I got these two eyeshadows from this company, right? But man, the whole experience was a bit of a letdown. I got an email saying my order was on its way, but the tracking info didn't budge for days. I tried hitting up customer service by email, but crickets. Ended up having to get PayPal involved before I got any sort of response, and even then it was kinda snippy. Finally, after what felt like forever, the shipping company got my order. And guess what? No free makeup bag like they promised. On top of that, the eyeshadows were just meh and way too pricey. All in all, not impressed with the service or the product.
Quick purchase turned into a nightmare
Quick purchase turned into a nightmare
ServiceMy experience with this company was just terrible, eh. I ordered something and right away I felt like I made a big mistake because their customer service was the worst, you know? They didn't even bother to answer my emails, and when they finally did, they were super rude about it. And to top it all off, when my order showed up missing some things, they just straight up cancelled it without even saying why. I've even heard about other people getting charged twice and not getting their money back. It's clear that this company cares more about being jerks than actually helping out their customers. I would definitely recommend staying away from them, eh!
High-quality products but poor customer service
High-quality products but poor customer service
ServiceI recently bought something from this company and I gotta say, the products were top-notch. But man, oh man, the customer service was a huge let down. I sent tons of emails about an order I never got, and not a single response! It was super frustrating and just plain unprofessional.
Shipping issue
Shipping issue
ServiceMy recent run-in with the customer service lady, Libby, was a total letdown. She wasn't just unhelpful, she was also pretty unreasonable and didn't make any sense trying to sort out a basic shipping issue. Her unwillingness to even give it a shot left me irritated and thinking the company doesn't really care about keeping their customers happy. Seems like Merit isn't too concerned about giving good customer service, which is a shame.
About Merit
Skin and beauty are closely intertwined, with skin playing a crucial role in enhancing one's beauty. Merit is a company that specializes in producing and selling skin and beauty products to help individuals look and feel beautiful. Founded in Los Angeles, California, USA, Merit is dedicated to providing quality products that are safe for the body, skin, and the environment. Their range of products include Shade Slick Tinted Lip Oil, Flush Balm Cheek Color, The Minimalist Perfecting Complexion Stick, and more. Customers can make payments using various credit cards and can expect their products to be shipped within 3-4 days in the US and 6-7 days internationally. Returns are accepted within 30 days in their original condition, with refunds processed within 2 business days. For more information or to purchase products, customers can contact Merit through their social media platforms, blog, FAQs section, or via email at hi@meritbeauty.com. Share your reviews and experiences with Merit products to help others make informed decisions.
Contact Information
Categories Merit
Related companies
Last update: November 29, 2024
Website (Partner link)Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.
Comments
Be the first with a response!