Merit - Reviews and experiences
Nov 2023-Mar 2024
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Reviews (17)
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Disappointing lipstick purchase
Disappointing lipstick purchase
Returns & RefundsOh man, I can't believe what a hassle I had with this lipstick order. Got it delivered and there was a huge dent in it! So, I contacted customer service and they had the audacity to say it's totally fine to use. Like, seriously? Finally, after being all defensive and not even saying sorry, they agreed to refund me. But then, the next day, I noticed they charged my credit card for the same amount they were supposed to refund me. When I questioned them about it, they straight up denied it, brushed off my concerns, and just repeated the refund process. How do they explain charging my card if they weren't supposed to? I even double-checked with my bank and they confirmed the charge. They're definitely messing with me and I'm not standing for it. This is straight up fraud, taking money without permission is not okay. Merit better start taking their customers seriously, that's for sure!
About Merit
Skin and beauty are closely intertwined, with skin playing a crucial role in enhancing one's beauty. Merit is a company that specializes in producing and selling skin and beauty products to help individuals look and feel beautiful. Founded in Los Angeles, California, USA, Merit is dedicated to providing quality products that are safe for the body, skin, and the environment. Their range of products include Shade Slick Tinted Lip Oil, Flush Balm Cheek Color, The Minimalist Perfecting Complexion Stick, and more. Customers can make payments using various credit cards and can expect their products to be shipped within 3-4 days in the US and 6-7 days internationally. Returns are accepted within 30 days in their original condition, with refunds processed within 2 business days. For more information or to purchase products, customers can contact Merit through their social media platforms, blog, FAQs section, or via email at hi@meritbeauty.com. Share your reviews and experiences with Merit products to help others make informed decisions.
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Last update: November 29, 2024
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