Lovevery - Reviews and experiences

I got this subscription for really good stuff for my kid, but they got bored of it pretty fast. At first, I thought the subscription was just until my kid turned 2, without any mention of more boxes. But when I tried to cancel it just in case, I found out there was no active subscription to stop. It was annoying to realize later on that they had expanded the range and I had been signed up again without me even knowing.

I was so excited to order a yearly subscription for my kid to get educational toys from this company. But I gotta say, I got real frustrated with all the tiny little pieces that came with each toy. My son keeps losing them, which makes the toys not as fun. When I contacted customer service about replacing one missing puzzle piece, I couldn't believe they wanted to charge me $5 for it. Seemed kinda steep, especially with how much the toys cost. When I decided to cancel my subscription, I brought up this issue as one of the reasons why. Sadly, the customer service response was pretty passive-aggressive, which was super disappointing. I was hoping for better service from a company with expensive toys like that.

I thought I was being nice and buying a gift for a friend, but it turns out this company is sneaky and not honest. They charged me $85 nine months later, and then again two months after that. What a rip-off! I had to chat with them because they don't even have a phone number, like what kind of company doesn't have a phone number? I didn't even know I had signed up for a long-term thing, now I'm out $242. Ridiculous! I need to warn everyone about this company and their shady practices.

Ya know what, I gotta say, my experience was pretty dang disappointing. So, I bought three boxes and at first, everything seemed cool since I didn't have to deal with the team at all. But then, wham! They go and take $200 from my account for the next box without even asking me. I tried emailing them over and over to cancel the order but got zilch in response. It wasn't until I threatened to get the big dogs involved that they finally got back to me. They took the box back and gave me a refund since I had no plans of using it. But here we are, well over a week later, and I haven't heard a peep about that refund. The whole buying and shipping part? Smooth as butter. Customer service? Leaves a lot to be desired, to say the least. If I were you, I'd watch out for their subscription model so you don't end up in the same boat.