Lovevery - Reviews and experiences

I can't believe what happened to me, eh! I was reading all the comments and found out I wasn't the only one scammed by this company. They took my money and sent me an invoice for something I never bought, eh. I've been trying to get a hold of them through email, but they're not responding. It's so frustrating, eh! I think we all should report them to the authorities before they scam more people, eh.

I'm really disappointed with the customer service I've been getting from this kids' educational toy subscription box. It's not the first time I've had to keep bugging them for help and they just go radio silent. They're always late with sending out kits for my child, even though they swear they'll arrive on time each month. This time, they didn't even bother to tell me anything. I had to contact them two days before the delivery date, just to find out that they never even sent out the kit due to some internal mistake. Instead of really trying to make up for it, they only offered a measly £10 refund and regular delivery. They said they'd give me tracking info soon after I brought it up, but it's been 1.5 days and still nothing. This lack of care and communication is just not okay.

I ordered the wrong kit and now I can't seem to reach anyone to help me sort it out! My son's birthday is just around the corner and I really needed the correct kit on time. I've been trying to get in touch with customer service, but no one seems to be answering. I'm feeling super frustrated and let down. I definitely won't be purchasing from them again!