Loft6 reviews

50% Would buy here again

Featured Reviews

Most relevant positive review

  2024-04-08
Bought some clothes

I went to the mall and headed to the store. The workers there were super nice, especially Simone. She really helped me out when my online order got all mixed up. The other perso... Read onBy: Jast

Most relevant negative review

  2024-04-28
Online order experience

My recent online order experience at this store was really disappointing. I placed my order back in late January and had a lot of issues along the way. One item got canceled rig... Read onBy: fabian

Review with most votes

  2023-11-13
In-store shopping pleasant, bu

Shopping in-person at this place is great, no issues there. But if you're considering ordering online, think twice. The delivery takes ages, communication is almost non-exi... Read onBy: Granville

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  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Online order experience

    My recent online order experience at this store was really disappointing. I placed my order back in late January and had a lot of issues along the way. One item got canceled right off the bat, so I was only left with two items in my order. I had to wait a full two months before hearing anything about it. I emailed customer service a week after I ordered, but it took them a frustrating 10 days to get back to me. And when they finally did, they didn't really give me any answers or solutions to my questions or concerns. This whole lack of communication and slow response has definitely made me think twice about shopping online with this store again, and it's also changed how I see their whole brand.


  • Ordering

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    Pricing

    Delivery

    Would buy here again
    Overall

    Bought some clothes

    I went to the mall and headed to the store. The workers there were super nice, especially Simone. She really helped me out when my online order got all mixed up. The other person couldn't do anything, but Simone had my back.


  • Ordering

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    Would buy here again
    Overall

    Online shopping experience

    I really can't stand shopping online from this place, eh! Their website is super slow and kind of hard to figure out. Sometimes my stuff arrives quickly, but other times it takes forever. And when I talk to customer service, they're not much help - all they do is give me sketchy delivery dates. If my order is late, they have to "file a claim with a specialist" to get a refund, but who knows if that'll actually happen. It's so annoying and seems like a fake excuse! Plus, they split up shipments way too much. Ugh, I'm never buying stuff online from here again!


  • Ordering

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    Would buy here again
    Overall

    Online shopping experience

    It's surprising there's no reviews for this store online. I like looking at their website and the clothes they have. But I don't like that they make you pay for return shipping. I've had problems before where I was charged for return shipping wrongly, even when just exchanging. It's annoying and takes up a lot of time to have to call customer service to get a refund.


  • Ordering

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    Would buy here again
    Overall

    Clothing items

    The clothes at this store are really great, they have so many different styles and sizes to choose from. But my experience with customer service was pretty terrible. I got the wrong stuff in my order and when I tried to get it sorted out, the staff were not helpful at all and wouldn't fix the mistake.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    In-store shopping pleasant, but online ordering a disaster

    Shopping in-person at this place is great, no issues there. But if you're considering ordering online, think twice. The delivery takes ages, communication is almost non-existent, and customer service is just plain awful. It's best to skip online ordering altogether and save yourself the stress.




About Loft

Loft, originally known as Urban Loft, is a technology-driven real estate company based in Brazil. Established in 2018 by Mate Pencz and Florian Hagenbuch, Loft aims to simplify the process of buying, selling, and renting residential properties by leveraging technology to create a streamlined and efficient marketplace. The company operates by using a data-driven platform to provide accurate pricing, digital credit and financing solutions, and an extensive online listing of properties. Loft's business model also involves buying properties, renovating them, and then selling them, which aims to reduce the time and complexity involved in real estate transactions. Over the years, Loft has grown significantly, raising substantial funding from investors to expand its operations within the Latin American market.


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    Contact Information

    🌐 loft.com



    Categories Loft

    Online shopping | Fashion


    Page Statistics

    Seite online seit: November 12, 2021
    Letzte aktualisierung: January 7, 2025