LK Bennett - Reviews and experiences

I recently bought a pair of shoes online and unfortunately, they didn't make it to my place because the delivery company had some restrictions. After waiting for four days, they were sent back to the sender, which was pretty frustrating. However, I have to give props to the customer service rep I talked to, Nadia, she was super helpful and quick in sorting out a refund for me. Her help was top-notch, and that was a relief during the delivery mess. I do find it kinda strange that I couldn't pick a different delivery option when ordering online, especially since I don't live in a super remote area. It would be great to have more choices for delivery to avoid issues like this next time.

Hey, I just wanted to say that I really love the shoes I got from this store, but I gotta be honest about the delivery. I mean, using evri for delivery was a total nightmare. They left my package in such a sketchy spot, like seriously, my shoes deserve better than that. I understand that mistakes can happen, but you really need to improve your delivery service.

Can you believe it? The delivery company messed up big time! The driver told me my shoes were dropped off, but he used an old photo as evidence. I was at work all day and my shoes never made it to me. They need to sort this out ASAP, it's completely unacceptable!