Leatherman - Reviews and experiences

I just bought this Free P4 multi-tool and it's been giving me some trouble - the handles are way too loose. I tried reaching out to customer service for help, but their response wasn't very helpful at all. I have really bad arthritis in my hands, so it's been tough for me to try and tighten the tool myself with a torx screw like they suggested. Now I'm stuck with a brand new tool that I can't even use, and it's a real letdown considering how good this company's products usually are.

I just got a new P4 Freeman multi tool and a couple of folding knives, and let me tell you, they are amazing! The quality and durability are top-notch. The multi tool is so handy for all sorts of tasks, and the folding knives are sharp and easy to handle. I liked them so much that I ended up getting P4 Freemans for all the guys in my family as Christmas gifts. These tools are well-designed and work like a charm - I definitely recommend them to anyone in need of some reliable, high-quality gear.

I just bought a multitool to have in my car for emergencies, eh? After checking out different brands, I settled on this one because it seemed sturdy and good quality. It looked pretty cool and well-made when I first got it, but after using it for a few weeks, I noticed that one of the blades wasn't as sharp as I wanted, eh? I reached out to customer service about getting a replacement and they were really helpful, got it sorted out quick. Overall, I'm happy with the multitool, but they should probably work on making the blades better, eh?

I've been using my multi-tool since '89 and I gotta say, it's never let me down. Super impressed with the quality and durability. It's been my go-to for all sorts of jobs. Haven't had to deal with customer service myself, but I've heard some mixed reviews from others. A company's gotta have top-notch customer service to keep folks happy and coming back for more.