Kizik - Reviews and experiences

I recently bought these shoes that I thought were really nice and expensive. Everything seemed good at first because the order was quickly marked as "ready to ship." But it turned into a mess when the shoes never actually got shipped for delivery. I expect things to be smooth and reliable when it comes to shipping, especially for fancy stuff like this. I tried reaching out to customer service for help, but I had to wait way longer than they said before I could even talk to someone. I was pretty disappointed and annoyed by their lack of proactive service. It's not cool that the shoes didn't even leave the warehouse when they said they would.

So, I ordered some shoes not too long ago, eh? But, get this, they never even shipped them out to me. Can you believe it? I reached out to their customer service, and they quickly set up a new order for me. But here's the kicker - that order never got dispatched either! I was getting pretty annoyed at this point, so I asked for a refund. They actually responded really fast and were super nice about it, so I got my money back in no time. Honestly, after all that, I'm starting to wonder if this company even really wants to sell their shoes.