Kiiroo - Reviews and experiences

I recently bought something from this company and it has been really frustrating. I ordered an item that was supposed to be in stock but after a week of not hearing anything about my order, I decided to email them twice. It's been more than 5 days now and I still haven't heard back from them. It's really disappointing to not only not get the item I paid for but also not receive any communication or explanation for the delay. At this point, I can only guess that the company might have closed down, which would make sense with the lack of response and shipment. It's not right for a company to operate like this and keep customers in the dark about their orders.

I'm really upset with the product I bought from this company. I placed my order 15 days ago and was told it would arrive in 10 days, but it still hasn't been sent out. I'm frustrated with the lack of communication and updates from them. I've sent several emails asking about my order, but either got no reply or just generic messages that don't help. It's even worse that there's no phone number to call for help. Because of this bad experience, I wouldn't suggest using this company.

The ordering process went pretty smoothly until there was a problem with the shipping address being wrong. I tried to fix it by giving all the right info, but all I got back was an automated reply at first. But when I reached out again, finally a real person got back to me and helped fix things. It was annoying that it took so long to hear back, but at least the problem got sorted in the end. The product is actually really good quality and does what it says, giving a cool and fun experience.