
Kidly - Reviews and experiences
Nov 2023-May 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (20)
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Wrong sizing ordered
Wrong sizing ordered
ServiceI totally messed up ordering some clothes and tried to fix it, but they wouldn't change it. I sent them emails and everything but they still sent it the wrong size! So annoying.
Christmas items purchase
Christmas items purchase
ServiceCustomer service was fantastic! They helped me out with a problem I had with an item a few months after buying it. The team was really friendly, knowledgeable, and got things sorted out quickly. Definitely the best customer service experience I've had in a while.
About Kidly
Kidly is an online retail company specializing in products for babies and children up to the age of 5. Founded in the UK, Kidly aims to provide a curated selection of innovative, design-led, and genuinely useful products for young children and their parents. The company was launched with the intent to simplify the shopping experience for parents by offering high-quality children’s products that are both practical and stylish. Kidly focuses on customer experience, offering services like free delivery over a certain spend, a flexible returns policy, and customer reviews to assist in the purchasing decisions. Its product range includes toys, clothing, feeding accessories, nursery items, and travel essentials sourced from both well-known brands and small independent labels.
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Categories Kidly
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Last update: November 29, 2024
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