KEEN Footwear

KEEN Footwear - Reviews and experiences

Average rating
6.8 /10
Based on 43 reviews
Oct 2023-Nov 2025
Star distribution
54x
46x
323x
28x
12x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (43)

Recently purchased hiking boots online

Tracking

I had heard really good things about this company's products, so I thought I'd give it a shot and ordered myself a pair of hiking boots online. Everything started off fine - got a confirmation email and even a tracking number for my shipment. But then things took a turn. The tracking info stopped updating after a few days and my order never showed up. When I tried to get in touch with customer service, they replied at first and just asked me to be patient. But after that, nada. Suffice to say, this whole thing left a sour taste in my mouth and I won't be buying from them again.

Work boots and hiking boots purchase

Tracking

I recently bought work boots and hiking boots from this company, but the experience was not good at all. The tracking number they gave me didn't match my address, so my boots got lost. I tried reaching out to them a few times, but they never got back to me. It's disappointing and not cool that they didn't keep in touch. I'm hoping to get a refund via PayPal, but this whole thing has been really frustrating and inconvenient. I wouldn't recommend this company to others to avoid the same problems.

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About KEEN Footwear

KEEN Footwear is an American company that specializes in designing and manufacturing outdoor shoes, bags, and socks. Founded in 2003 by Martin Keen and Rory Fuerst in Alameda, California, and now headquartered in Portland, Oregon, KEEN was originally recognized for its Newport sandal which features a protective rubber toe cap. The company emphasizes sustainability and social responsibility in its operations, including a commitment to environmental conservation and ethical manufacturing practices. Over the years, KEEN has expanded its product line to include casual shoes and work boots, while maintaining its focus on offering durable footwear designed for outdoor activities.

Contact Information

515 NW 13th Ave.

97209 Portland

United States

📧 info@keenfootwear.com

☎ 1-866-676-5336

🌐 www.keenfootwear.com

Last update: November 4, 2025

Website (Partner link)

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