Keds - Reviews and experiences

Total scam! I ordered a sweet pair of kicks online and they had the nerve to send me a stupid scarf instead. I was fuming and tried reaching out for a refund, but got radio silence. I even went as far as reporting those scammers on Google and their official site, but they're still up and running! Be careful, that website is sketchy.

I just ordered a pair of sneakers online and man, what a disappointment. The website said they'd be shipped out in 24 to 48 hours, but it actually took a whole two weeks before my order even left the warehouse. I emailed them to ask about the delay, and they said it would be sent out that day, but it ended up taking another week. To top it off, they changed the website wording twice to say there would be a longer delay after my enquiry. When I finally got the shoes, almost three weeks had gone by and they didn't even make it in time for the event I was planning to wear them to. The lack of communication and terrible customer service really left a bad taste in my mouth. I won't be shopping from that store again, that's for sure.