Joseph - Reviews and experiences

Really good experience overall — customer service saved the day. Bought a sale top that had an issue, but Joseph handled it quickly, fairly and with a clear user-friendly approach. Friendly guy. Honestly I'd buy here again, still, check sizes.

I almost didn't order, worried about fit and if the service was real. Bought the dress for a wedding and tried it a week before; first impression was solid, customer care walked me through tweaks, so I'm relieved.

I had to contact customer service at Joseph a few times because of problems with the courier company they work with, DHL. Every time I reached out, my issues were dealt with quickly and seriously. It was nice to feel like my complaint was actually heard and not just ignored like with some other companies. The staff were really helpful and knew their stuff, and they helped me figure out solutions to the delivery issues I was having.

I reached out to customer service by email the other day and I was so happy with how fast they got back to me. The person I talked to was super nice and helped me out right away. I couldn't have asked for better service.

I just bought a pair of jeans from this store and ended up having sizing issues. The customer service rep, Jess, was really amazing and nice the whole time. She really went out of her way to make sure my problem was fixed quickly.

The customer service here is really great. I love it when stores give measurements for each piece of clothing, because it helps me choose the right size. Whenever I have a question, I always get a friendly and helpful answer, which fits well with the brand's image. Thanks for making my shopping trip easy and fun!

Wow, I had such a good time shopping at that store! It was awesome how quickly they picked up the phone, that never happens nowadays. And the person assisting me, let's call her Jess, was really friendly and professional. I felt like a valued customer, which was pretty amazing. Thank you! I'm definitely going to recommend this place to all my friends.

I gotta say, the customer service at this store is amazing, eh? They really go above and beyond to make sure you have a great time. They're so friendly and polite, and they'll do anything to help you out. It's hard to come by such fantastic service these days, but this place has it down pat. It really changes how you feel about shopping there, eh?