Joseph

Joseph - Reviews and experiences

Average rating
8.4 /10
Based on 21 reviews
Nov 2023-Apr 2024
Star distribution
53x
413x
33x
21x
11x

Review transparency

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Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (21)

Customer service experience

Service

I had to contact customer service at Joseph a few times because of problems with the courier company they work with, DHL. Every time I reached out, my issues were dealt with quickly and seriously. It was nice to feel like my complaint was actually heard and not just ignored like with some other companies. The staff were really helpful and knew their stuff, and they helped me figure out solutions to the delivery issues I was having.

Jacket

Service

I reached out to customer service by email the other day and I was so happy with how fast they got back to me. The person I talked to was super nice and helped me out right away. I couldn't have asked for better service.

Jeans purchase

Service

I just bought a pair of jeans from this store and ended up having sizing issues. The customer service rep, Jess, was really amazing and nice the whole time. She really went out of her way to make sure my problem was fixed quickly.

Perfect fit every time

Service

The customer service here is really great. I love it when stores give measurements for each piece of clothing, because it helps me choose the right size. Whenever I have a question, I always get a friendly and helpful answer, which fits well with the brand's image. Thanks for making my shopping trip easy and fun!

Jeans and t-shirt

Service

Wow, I had such a good time shopping at that store! It was awesome how quickly they picked up the phone, that never happens nowadays. And the person assisting me, let's call her Jess, was really friendly and professional. I felt like a valued customer, which was pretty amazing. Thank you! I'm definitely going to recommend this place to all my friends.

Clothing

Service

I gotta say, the customer service at this store is amazing, eh? They really go above and beyond to make sure you have a great time. They're so friendly and polite, and they'll do anything to help you out. It's hard to come by such fantastic service these days, but this place has it down pat. It really changes how you feel about shopping there, eh?

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About Joseph

Joseph is a British contemporary designer brand founded by Joseph Ettedgui in 1966, offering luxury essentials and fashion for men and women. With 23 global stores, over 400 stockists, and a strong digital presence, Joseph is known for its effortlessly sophisticated collections with a focus on craftsmanship and quality. They offer a wide range of products including coats, knitwear, dresses, trousers, shoes, bags, and accessories. Joseph provides international shipping via DHL and a 30-day return policy. Customers can contact them through various channels and follow them on social media for updates. Share your experience with Joseph's products and services to help others make informed decisions.

Contact Information

90 Peterborough Road

SW6 3HH London

United Kingdom

📧 customercare@joseph.co.uk

☎ +44(0)2076108438

🌐 www.joseph-fashion.com

Last update: November 29, 2024

Website (Partner link)

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